Frequently Asked Questions

Quick answers to common questions about Kegalle Marketplace.

HomeFAQ

Is it free to post an ad?

Yes, posting a standard classified ad is completely free. Optional paid features like featured placement and store accounts have their own pricing, visible in your membership options.

How do I contact a seller?

Open any listing and use the Chat, Call, or WhatsApp buttons to reach the seller directly.

How do I create a store?

Register with the "Store / Business" account type, then create your store from your dashboard. Stores go live after a quick review.

How long does a listing stay active?

Listings stay active until you remove them or they expire based on your membership plan. You can manage all your ads from My Listings.

What should I do if I suspect a scam?

Use the "Report Ad" button on the listing, avoid sending any payment, and review our Safety Tips.

How do I save a listing for later?

Tap the heart icon on any listing card to save it. You can find all saved listings under My Favorites.

I have another question.

We're happy to help — reach out via our Contact Us page.

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